Verlae — Family Coordination Platform · Last Updated: June 2026
By creating an account or using Verlae, you agree to these Terms of Service. Please read them carefully.
In the meantime, by using Verlae you agree to use the platform lawfully and in accordance with our Privacy Policy.
You must be at least 18 years of age to create a Verlae account. By creating an account you confirm that you are at least 18 years old and are the parent or legal guardian of any children whose information is added to the account.
Children under the age of 18 may use Verlae only through a parent or guardian's account. Children may not create their own accounts.
Verlae is a paid subscription service. By providing your payment details and selecting a plan you authorise us to charge your nominated payment method for the subscription amount selected.
Subscriptions automatically renew at the end of each billing period (monthly or annual) unless cancelled before the renewal date. You will receive a reminder before your subscription renews.
30-Day Money-Back Guarantee: If you are not satisfied with Verlae within the first 30 days of your subscription, contact us at privacy@verlaehome.com and we will issue a full refund. No questions asked. This guarantee applies once per account.
Founding Member Rate: If you signed up as a Founding Member, your rate of $9.99 USD/month is locked for the lifetime of your continuous subscription. This rate applies only while your subscription remains active. If you cancel and resubscribe, the standard rate at that time will apply.
To cancel your subscription, go to Settings → Account → Subscription and follow the cancellation steps, or contact us at privacy@verlaehome.com. Cancellation takes effect at the end of the current billing period. Your data remains accessible until that date.
What happens to your data if you cancel: Your family data is retained for 30 days after cancellation in case you wish to reactivate. After 30 days, all data is permanently deleted. You can request an export of your data at any time from Settings → Account.
Verlae is designed to help families manage household information including information about children. We take the privacy and security of children's information seriously.
By adding a child's information to your Verlae account, you confirm that you are the parent or legal guardian of that child and that you consent to their information being stored in the app.
Children's information — including names, dates of birth, school details, health notes, and schedules — is only visible to:
Children's information is never visible to other families, never used for advertising, and never shared with third parties except as required by law.
We collect only the information you choose to enter. You are in control of what information is stored and can delete it at any time.
All information you enter into Verlae — including family details, schedules, meal plans, documents, and children's information — belongs to you and your family.
Verlae does not claim any ownership or licence over your family data.
A full list of third-party services used to operate Verlae and their privacy policies is available on request.
You have the right to:
Verlae is designed to promote respectful, child-focused communication between family members and co-parents. To support this, Verlae operates automated content moderation features on certain communication fields within the platform.
These features are designed to protect the wellbeing of all family members, particularly children who may be affected by ongoing conflict between adults using the platform.
These Terms of Service are governed by the laws of Australia. Any disputes arising from your use of Verlae will be subject to the exclusive jurisdiction of the courts of Australia.
To the extent permitted by law, nothing in these Terms limits any rights you may have under the Australian Consumer Law.
To the maximum extent permitted by Australian law, Verlae's total liability to you for any claim arising from your use of the service is limited to the amount you paid for your subscription in the 12 months preceding the claim.
Verlae is provided in good faith and we will work to maintain reliable service, but we cannot guarantee uninterrupted or error-free operation. We are not liable for any loss of data, interruption of service, or indirect or consequential loss arising from your use of the app.
Nothing in this clause limits any rights you have under the Australian Consumer Law that cannot be excluded.
You may cancel your account at any time via Settings.
We reserve the right to suspend or terminate your account if:
If we terminate your account other than for the above reasons, we will provide reasonable notice and a pro-rata refund of any prepaid subscription fees.
Verlae, including its name, logo, design, code, and all content created by us, is our intellectual property and is protected by Australian and international copyright law.
You may not copy, reproduce, reverse engineer, or create derivative works from any part of Verlae without our written permission.
Verlae is provided "as is" and "as available." We make no warranty that the service will be uninterrupted, error-free, or free from security vulnerabilities.
We recommend you maintain your own backups of critical family information. You can export your data at any time from Settings.
Articles, templates, checklists, assessments and other content published by Verlae (including on our website and knowledge base) are provided for general informational purposes only. They are not legal, medical, financial or psychological advice, and are not a substitute for advice from a qualified professional such as a family lawyer, mediator, doctor, pharmacist or counsellor.
Free templates (including parenting plan, medication handover, and similar documents) are starting points only. You should have any document reviewed by an appropriate professional before relying on it for legal, medical or safety purposes.
If you are experiencing a medical emergency, contact emergency services immediately. If you are experiencing domestic violence or coercive control, see the support resources listed in our Community Guidelines.
You agree to hold Verlae and its founders, employees, and contractors harmless from any claim, loss, or damage arising from your misuse of the service, your violation of these terms, or your violation of any third party's rights through your use of Verlae.
We may update these Terms of Service from time to time. When we make material changes, we will:
Your continued use of Verlae after changes take effect constitutes your acceptance of the updated terms. If you do not agree, you may cancel your account before the changes take effect and receive a pro-rata refund of any prepaid fees.
For any questions about these terms, to request a data export, or to request account deletion:
Email: privacy@verlaehome.com
We aim to respond to all enquiries within 2 business days.
Last updated: June 2026.